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To turn on local crash dumps. Follow the linked instructions to turn on Local Dumps

Now when Forte crashes there should be a file in your C:\Users\<username>\AppData\Local\CrashDumps folder called ""forte.exe.<somenumber>.dmp. Please email that DMP and reference this thread in your email to

Be sure also to indicate exactly which forte build (build # and 64 vs 32 and producer vs. performer) you are using.